Brought to you by Xact! Resources, Inc.
Welcome to the second edition of The Xact! Truth. This edition features the Xact! employee Chad Motzko spotlight, The Press Room and a new Question Asked - Questions Answered.
Question Asked. Question Answered.
Can I add costs on top of the account balance to cover my fees for collections?
State and Federal laws dictate what fees can and cannot be added to the original principal amount of the debt. At minimum, a signed agreement must clearly state what will be added if the account requires further collection action. Then, in most states, the fee must be "reasonable".
Terri Shepherd
CEO of Xact! Resources, Inc.
Chad Motzko has been with Xact! for over five years. As the official IT support provider in the office, his Yahoo! Instant Messenger is the bridge between technology insanity and the Insert button that deletes my text as I write. He not only shares his computer, software and hardware skills with the office, but also the occasional music trivia challenge - with his inhuman knowledge of classic and contemporary rock.
In today's world, the squeaky wheel gets the prize. Set up a cycle of calls to continually contact your customers for payment. If you need assistance with these calls, let us know, we can make your courtesy calls for you!
Check out our newly updated website: www.xactresources.com
Xact! Resources is a 100 percent women-owned, full-service collection agency headquartered in the Minnesota Twin Cities Metro and has been part of the credit and collection industry since 1984.
For all your collection needs contact Xact! Resources at 800-234-0202 or info@xactresources.com, or for more information visit www.xactresources.com.